Cutting-edge AI, custom built for
short-term rentals

Guesty’s AI is fully embedded into the PMS, meaning it works on top of your real operational, reservation, pricing, and listing data, not on generic, disconnected inputs. Unlike standalone AI tools, Guesty AI understands your business context because it’s trained on insights from 13+ years of property-management expertise and data across 500,000+ properties globally.
This allows the AI to generate accurate, actionable recommendations that are aligned with the realities of STR operations, from pricing and guest communication to fraud detection and review management.

Guesty AI is purpose-built for the short-term rental industry. It’s trained on patterns from millions of guest messages, bookings, reviews, pricing decisions, and operational workflows unique to STRs.
Because it’s natively connected to your PMS, it uses your real-time data: your listings, your market trends, your inbox conversations, to deliver outputs that reflect how STR businesses actually run. This ensures recommendations that are market-aware, property-specific, and optimized for your business goals, rather than generic or out of context.

Yes. Guesty AI follows the same enterprise-grade security and compliance standards that power the entire Guesty platform. Sensitive data is encrypted, protected, and never shared with external parties.
AI models only access the specific information required for the task at hand (e.g. message context, reservation details), and Guesty’s fraud-prevention and payment features meet rigorous global security requirements.
You get all the benefits of AI with no compromise to guest privacy or your business’s financial data.

Absolutely. Guesty AI drives measurable results across the entire funnel. It helps you: - Save hours each week by automating repetitive workflows - Improve pricing performance through real-time, market-driven rate optimization - Boost listing visibility and conversion with AI-generated descriptions and SEO-optimized website content - Respond faster to guests, leading to happier stays and better reviews - Reduce fraud and chargebacks, protecting revenue you’ve already earned All together, these enhancements allow you to operate more efficiently, convert more demand, and consistently grow revenue.

Guesty continues to invest heavily in expanding our AI technology across the entire PMS. In 2026, you can expect an accelerated rollout of new AI-powered features driven by customer needs and real operational challenges. Some upcoming innovations include: - ReplyAI autopilot, customizable to your brand and rules - Automatic task creation triggered by guest messages - Data Copilot, which helps you analyze performance, generate reports, and surface insights instantly - Next-generation PriceOptimizer, bringing even deeper forecasting and market intelligence These capabilities build on the 300+ features released in 2025 and reinforce Guesty’s leadership as the most advanced AI-powered PMS in the industry.