ReplyAI Autopilot
Automatically reads, applies sentiment analysis, and responds in brand voice to guest messages based on specified rules.
The agentic AI team that works for
your short-term rental business
Trained on 500K listings and a decade of STR data, Guesty’s AI agents multiply your team, providing proactive intelligence that truly understands your business.
Hundreds of AI agents;
more every day
Operation Guest commitment tracker
Scans reservation comments and messages for promises made to guests, checks if they've been fulfilled, and flags anything still open.
NewDistribution Airbnb quality monitor
Monitors your Airbnb listings and alerts you the moment quality starts to slip, so you can fix issues before they hurt ranking and bookings.
NewFinance Pay protector
Monitors risk, detects fraud in real time, and keeps your payments protected.
Finance Automated bank reconciler
AI-enabled bank reconciliation that reviews your transactions and matches them automatically.
Operation Calendar conflict detector
Detects double-booking conflicts, evaluates resolution options, and executes or escalates automatically.
Operation Reservation readiness checker
Scans upcoming reservations daily and surfaces the ones missing key details (phone, email, arrival time, ID, payment method, check-in form).
NewDistribution Listings description optimizer
Generates conversion-optimized, SEO-ready listing content tailored to each property's unique attributes.
Operation Stay status validator
Detects and corrects inaccurate check-in and checkout statuses automatically, and flags anything that needs a manual fix.
NewOperation Data copilot
Provides contextual answers to questions about your Guesty data in everyday language
Communication Saved reply optimizer
Analyzes your saved replies and suggests clearer, more engaging wording.
NewDistribution Website optimizer
Generates SEO and brand-aligned content for direct booking websites to drive traffic and reduce OTA dependency.
Distribution Negative review challenger
Classifies appealable negative reviews and drafts targeted removal emails based on OTA policies.
Distribution Translation gap detector
Detects listings missing translations for your enabled languages and fills them in automatically.
NewRevenue Occupancy booster
Identifies listings with occupancy gaps and recommends changing the minimum night stay.
Revenue Upsell closer
Increases your revenue by offering upsell opportunities to guests at the ideal moment for maximum conversion.
Finance Tax configuration auditor
Compares tax setups across properties in the same city and flags inconsistencies before they cause compliance or payout issues.
NewRevenue Base price calibrator
Compares current base prices to optimal rates and recommends updates for listings with significant discrepancies.
Operation Team access auditor
Reviews team permissions and flags anything that looks off, ensuring the right people always have the right access.
NewOperation Message to task dispatcher
Identifies issues within guest messages and creates operational tasks, from providing more towels to fixing maintenance issues.
Accounting Cleaning fee auditor
Scans listings to confirm each has a cleaning fee configured and alerts you to any property where it's missing.
NewDistribution Photo gap detector
Scans listing photos and descriptions to identify missing amenities, rooms, and other inconsistencies.
Operation Duplicate report detector
Detects duplicate or near-duplicate reservations and guest profiles and recommends merge, cancel, or escalate.
NewOperation Reservation report builder
Delivers filtered reservation reports based on natural-language, multi-lingual requests
Distribution Booking.com security deposit collector
Automatically adds and collects a security deposit at check-in for eligible Booking.com reservations, including channel-collect bookings.
NewRevenue PriceOptimizer
Automatically adjusts or suggests nightly rates based on live market data, including seasonality, days-of-week, and special events.
Distribution Airbnb security deposit collector
Automatically adds and collects a security deposit at check-in for eligible Airbnb reservations, including channel-collect bookings.
NewOperation Review to task dispacher
Creates a mandatory maintenance task whenever a guest review flags damage, odor, or cleanliness concerns and temporarily removes the disputed amenity from the listing.
Accounting Deposit clearance auditor
Finds reservations that are fully paid but still carry an unapplied advance deposit and flags which charges need clearing.
NewFinance Owner payment details collector
Scans all owner accounts monthly to ensure payment details are entered, and sends the owner a reminder if anything is missing.
Accounting Cancellation reconciler
When a reservation is cancelled, your accounting is verified for accuracy - journal entries, refunds, and balances all line up - so nothing silently throws off your books.
NewFinance Security deposit extender
Monitors credit card authorization expiry and automatically re-holds security deposits on reservations that are longer than seven days.
Operation Weekly snapshot reporter
A weekly snapshot of check-ins, open messages, pending tasks, and key flags, with one clear action item.
NewDistribution ReplyAI: Reviews
Responds to positive guest reviews and drafts a response for approval or sends an alert for mixed or poor reviews.
Operation Daily task planner
Provides one view of today and tomorrow's tasks - scheduled, unassigned, and distributed - letting you better balance your workload.
NewOperation Shift handoff reporter
Generates a daily summary of all reservations arriving, departing, modified, or cancelled in the next 24 hours, ensuring each shift starts with complete visibility into what needs attention.
NewDistribution Listings photo optimizer
Evaluates photos and recommends improvements, such as a different cover photo, to drive traffic and improve conversion.
Revenue Channel advisor
Identifies high-potential distribution channels per listing based on category, location, and revenue benchmarks.
Operation Risky reservation detector
Flags high-risk reservations and prompts property managers to activate damage protection before check-in.
Operation Check-in readiness command
Evaluates upcoming check-ins for incomplete forms, failed payments, unfinished cleaning, and more, providing a readiness report.
Revenue Owner satisfaction analyst
Detects year-over-year owner revenue drops of 15% or more and triggers an account manager follow-up task.
How it works
How inputs become action
01
Document
02
Understand
03
Act
Intelligence
everywhere it matters
From dynamic pricing to guest communication, Guesty AI acts across every part of your workflow to drive better results.
Data intelligence
Turn questions into instant answers. Ask about your revenue, occupancy, or performance and get contextual, plain-language answers from your live Guesty data.
Bank Reconciliation
Eliminate manual bank reconciliation with AI-enabled reconciliation that reviews your transactions and matches them automatically.
Revenue optimization
Power your pricing decisions with machine learning algorithms that adapt to your market in real-time, helping you set optimal rates.
Reviews management
Earn trust with a word-by-word analysis of your reviews that extracts actionable insights for improvement, plus utilize AI to respond to guest reviews.
Revenue protection
Protect your business with AI that monitors every booking, flags high-risk transactions, and prevents fraudulent payments before they happen.
Listings descriptions
Stand out with AI-crafted listings descriptions that help you publish faster and shine across every channel and your own website.
Website builder
Convert better with site content, meta tags, and SEO structures built by AI, which boost traffic to your website and increase direct bookings.
The guesty difference
Global operations, a decade of data, and 500K+ listings
Connected across every domain. Coordinated across every agent. In control at every step.
Guesty MCP:
Build without limits
With Guesty MCP, your possibilities are endless. Build, customize, and bring your AI tools, all with Guesty as your source of truth.
Keep your preferred tools
Connect your Claude, Open AI, and Gemini tools, using them on top of your Guesty data.
Flexible options
Build custom workflows, tools, and agents with the flexibility you need.
Secure connection
With MCP support, securely connect tools while maintaining data security.
Data security is our
top priority
BEST USE OF
TECHNOLOGY
ISO CERTIFIED
PCI CERTIFIED
SOC II CERTIFIED
Soc II compliance
Our industry-leading SOC II compliance provides confidence in data protection and safe execution inside mission-critical systems.
Privacy regulation compliance
Strict adherence to GDPR and CCPA regulations ensures user data is collected, processed, and managed in compliance with data privacy laws.
Data encryption
Production and operational data is managed on AWS across 3 cloud regions, ensuring security and contingency.
BEST USE OF
TECHNOLOGY
ISO CERTIFIED
PCI CERTIFIED
SOC II CERTIFIED
Smart technology,
real results
Stay Teal Door
United States | 51 listings
“Guesty PriceOptimizer gives me the confidence to know I’m setting optimal prices and maximizing revenue, especially in diverse market conditions.”
B Hotel Management
Japan | 251 listings
“We find [ReplyAI] incredibly convenient. It responds politely in the guest's preferred language, making interactions smoother and more personalized. It has significantly improved our productivity.”
Magnificent Properties
United Arab Emirates | 77 listings
“My operations team finds [ReviewSmartAI] useful. It really helped them to know in which area exactly they needed to improve.”
Frequently asked questions
Here is what some of our
customers needed to know
before signing up
What makes Guesty’s AI agents different from generic AI tools?
Guesty’s AI is fully embedded into the PMS, meaning it works on top of your real operational, reservation, pricing, and listing data, not on generic, disconnected inputs. Unlike standalone AI tools, Guesty's AI agents understand your business context because they're trained on insights from 13+ years of property-management expertise and data across 500,000+ properties globally. This allows the agents to generate accurate, actionable recommendations and execute them in alignment with the realities of STR operations, from pricing and guest communication to fraud detection and review management.
How are Guesty's AI agents trained specifically for short-term rentals?
Guesty's AI agents are purpose-built for the short-term rental industry. They're trained on patterns from millions of guest messages, bookings, reviews, pricing decisions, and operational workflows unique to STRs. Because the AI is natively connected to your PMS, it uses your real-time data: your listings, your market trends, your inbox conversations, to deliver outputs that reflect how STR businesses actually run. This ensures recommendations and actions that are market-aware, property-specific, and optimized for your business goals, rather than generic or out of context.
Is Guesty AI safe to use with sensitive guest and payment information?
Yes. Guesty AI follows the same enterprise-grade security and compliance standards that power the entire Guesty platform. Sensitive data is encrypted, protected, and never shared with external parties. AI models only access the specific information required for the task at hand (e.g. message context, reservation details), and Guesty’s fraud-prevention and payment features meet rigorous global security requirements. You get all the benefits of AI with no compromise to guest privacy or your business’s financial data.
Can Guesty AI really help increase bookings and revenue?
Absolutely. Guesty AI drives measurable results across the entire funnel. It helps you: Save hours each week by automating repetitive workflows; Improve pricing performance through real-time, market-driven rate optimization - Boost listing visibility and conversion with AI-generated descriptions and SEO-optimized website content - Respond faster to guests, leading to happier stays and better reviews - Reduce fraud and chargebacks, protecting revenue you’ve already earned. All together, these enhancements allow you to operate more efficiently, convert more demand, and consistently grow revenue.
What new AI agents is Guesty releasing next?
Guesty continues to invest heavily in expanding our AI technology across the entire PMS. We're building hundreds of new agents across revenue, communications, reviews, marketing, operations, and finance, to help you improve decision-making, take tasks off your plate, and free up more time for the strategic decisions that drive your business.