Transform guests into loyal customers
Build better relationships. The Guesty CRM and its lead management tools give you everything you need to deliver great guest experiences and drive repeat business.
Build better relationships. The Guesty CRM and its lead management tools give you everything you need to deliver great guest experiences and drive repeat business.
Consolidate your guest and lead data into one place, for better management and faster, smarter decision-making.
Gain a comprehensive view of lead and guest data, organized in an efficient way that’s accessible throughout the platform.
Streamline your sales pipeline and effectively track and manage booking inquiries to better drive conversion.
Leverage the data you collect to personalize guest stays, respond faster, and offer relevant upsell opportunities and promotions.
Segment your audiences and conduct email campaigns that cultivate repeat customers.
Collect and store rich guest data profiles, including contact information and important details such as allergies, pets, and preferences.
Segment opportunities by New, In Progress, Closed Won, or Closed Lost, plus assign VIP or blacklist status, and easily understand which opportunities require your attention.
Gain greater visibility with multiple reservations made by the same person combined into one opportunity, regardless of accommodation type or listing.
View opportunities as reports or as a pipeline Kanban, filter opportunities to create custom views, and view guest-related information in context in the Inbox and Calendar.
Create audiences from guest and data and sync to Mailchimp in order to create, send, and mange email marketing campaigns.
Guesty CRM makes data collection and retrieval effortless. It’s embedded within Guesty’s features such as Unified Inbox, Multi-Calendar, and reservations page, offering you real-time, accurate information during guest or lead interaction. Plus, our solution comes with no additional charges.
Definitely! We currently support integration with Mailchimp, allowing you to form segmented audiences from rich guest and lead data for advanced email campaigns, and are planning to include more lead generation integrations soon.
Yes, we’re crafting an API solution to connect your existing CRM tool to Guesty while preserving all your data.