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Guests and reservations
  • Unified Inbox

    Bring every guest conversation together for faster, better responses

  • Multi-Calendar

    Manage reservations from multiple channels within a single calendar

  • Guest App

    Offer your guests a customized app for a seamless experience

  • Guesty AI suite™
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  • Guest Communication Services™Service
  • Damage protectionAdd-on
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Distribution and operations
  • Channel Manager

    Your listings everywhere that matters, controlled from one dashboard

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    Craft stunning booking sites that convert visitors into guests

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    Unlock your full earning potential with informed, intelligent pricing

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    Frictionless payments designed for short-term rental success

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    Automated compliance tools for complex hospitality accounting

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Learn more
Full property coverage
Guest screening
Travel protection

Ironclad protection for your entire business

From property damage to guest verification, Guesty Shield™ provides full peace of mind with every aspect of your short-term rental business covered.

Ironclad <em>protection</em> for your entire businessIronclad <em>protection</em> for your entire business

Property management without risk

Full coverage, full security

EMBEDDED SOLUTIONSFLEXIBLE PACKAGESFull PROTECTIONGold standard compliance
Book a demo

Security that drives growth 

Confidently increase bookings and expand your portfolio knowing that your business is fully protected.

Friction-free guest experiences

Shield eliminates security deposits, guest friction, and booking hesitation by providing complete coverage without guest involvement.

Centralized command

With a full suite of protective solutions under one centralized system, Guesty Shield improves efficiency and reduces operational overhead.

Book a demo

Peace of mind from inquiry to check-out

01

Booking

Convert prospects

02

Arrival

Smooth check-ins

03

In-stay

Guest engagement

04

Checkout

Build loyalty

Protect your reservations

Prevent high-risk bookings with smart automation that confirms identities and runs background checks.

Protect your reservationsProtect your reservations

Turn inquiries into bookings

Offer friction-free damage protection that eliminates large deposits and other barriers to booking.

Turn inquiries into bookingsTurn inquiries into bookings

Earn more with upsells

Turn travel insecurities into earned commissions by offering guests travel insurance with their reservation.

Earn more with upsellsEarn more with upsells

Rent with confidence

Keep your properties and business covered with a built-in safety net of damage protection and liability coverage.

Rent with confidenceRent with confidence

Recover with ease

Keep both your income and high ratings intact with a guest-free claims process and speedy resolution.

Recover with easeRecover with ease

tailored protection to suit your business

Build the shield you need

Complete coverage, 
zero friction

No depositUniversal channel coverageIn-app
  • Deposit-free damage protection
  • Easy claims process directly within Guesty
  • 90% of claims are paid within three days
  • No guest involvement
Complete coverage, 
zero friction

Guest verification that lets 
you rent with confidence

ID verificationBackground checksCustomizable
  • Validate guest ID authenticity
  • Verify guest identity against ID
  • Flag potential risks with background checks
  • Analyze guest risk score for possible fraud

Safeguard against the unexpected

Fully integratedAccidental injuries
  • Protects against legal exposure
  • Covers bodily injury and property damage
  • Pay per reservation, only when booked
  • Up to $1M in coverage per reservation

A new way to earn with 
travel protection

In booking flowUpsellCommission opportunity
  • Remove booking apprehension
  • Travel protection right within the booking flow
  • Earn a commission on every policy sold
  • Easy reimbursement without refund hassles
Damage protection
  • Deposit-free damage protection
  • Easy claims process directly within Guesty
  • 90% of claims are paid within three days
  • No guest involvement
Guest verification
  • Validate guest ID authenticity
  • Verify guest identity against ID
  • Flag potential risks with background checks
  • Analyze guest risk score for possible fraud
liability coverage
  • Protects against legal exposure
  • Covers bodily injury and property damage
  • Pay per reservation, only when booked
  • Up to $1M in coverage per reservation
travel protection
  • Remove booking apprehension
  • Travel protection right within the booking flow
  • Earn a commission on every policy sold
  • Easy reimbursement without refund hassles
Damage protection
Guest verification
liability coverage
travel protection

Don't just take
our word for it

OHANA
OHANA
New Zealand
157 listings

"Before Guesty, we were losing thousands of dollars a year because it just wasn’t worth the hassle of claiming damages. Now, we don’t have to worry – we’re covered."

BECKON HOMES
BECKON HOMES
Tennessee | United States
89 listings

"Submitting a claim with Guesty Damage Protection is quick and easy. We know that more often than not, when we submit a claim, it’ll be reconciled within a few days without needing to exchange unpleasant communication with guests, or having to lay out the money ourselves."

Frequently asked questions

Here is what some of our
customers needed to know
before signing up

Can I just use one feature of Guesty Shield?

Absolutely. Guesty Shield is modular, with each feature working independently. You can select only the coverage you need or bundle plans for full protection.

What specific risks does Guesty Shield cover?

Shield covers the full range of hospitality-related risks, from identity fraud and property damage to injury liability and cancellations. Guesty Shield is designed to protect your portfolio and offer peace of mind at every stage of the guest journey.


Is Shield available globally?

Different parts of the Shield suite are available in different parts of the world, with guest screening and damage protection enjoying the widest availability at this time.

Will Shield affect the guest experience?

Yes, positively! All features are designed for a friction-free guest experience, enabling faster check-ins, eliminating the need for deposits, and ensuring smoother stays.


Why should I choose Guesty Shield instead of self-insuring my properties?

Self-insuring works until it doesn't. With Shield, Guesty handles all claim management, ensuring full coverage for any scenario. We’ve designed flexible plans that eliminate unexpected losses so you can focus on growth and a superb guest experiences. 


Will additional fees impact my occupancy for low-rate listings? 

Guesty Shield is designed to be flexible and scalable, especially for properties with competitive rates. You control how Shield integrates with your pricing strategy. Our embedded, all-in-one solution helps you deliver more value without overwhelming guests with additional fees while centralizing management for effortless growth and smoother operations. 

New Releases

Now available: a new way to stay on top of messages

Activate personalized responses with a click. From automated translations to sentiment analysis, ReplyAI makes your guest communication more powerful.

ReplyAI™

Resources to make the most of Guesty Shield™

Blog

Our latest expert insights, industry updates, and best practices to optimize your business

Reports & Guides

Market research, data-driven insights, and practical strategies for rental success

Help Center

Quick, clear tutorials and videos to maximize your Guesty experience

Customers

Success stories from leading property managers who transformed their operations with Guesty

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