By using the Guest AutoComply Reporting solution, allowing guests to report their check-in information directly through Guesty’s GuestApp (“Solution”), you agree to the following terms and conditions (“Terms”):
1. Use of the Solution and Your Obligations
1.1. The Solution enables guests to report their check-in information to relevant authorities as required by local regulations, and can only be accessed via Guesty’s GuestApp. The GuestApp T&Cs are incorporated herein by reference.
1.2. As between you and Guesty, you acknowledge and agree that Guesty is solely facilitating interactions and is not a party to the engagement between you and your guests. Consequently, Guesty bears no responsibility for any claims, disputes, liabilities, or issues that may arise from such engagements or transactions.
1.3. Without derogating from the above, Guesty will not be liable for any consequences arising from inaccurate or incomplete information provided by you or your guests.
2. Acceptable Use.
2.1. You will use the Solution and will not knowingly permit the use of the Solution in a manner inconsistent with all applicable laws and regulations (including those related to privacy and security) and your agreements with third parties.
2.2. You will not use the Solution, or knowingly permit the use of the Solution in a manner that is fraudulent, unlawful, deceptive, or misleading, or in any manner harmful to, or intended to harm, any person or third party and ensure it’s only used by guests who are at least 18 years old.
2.3. You are liable for any activity that occurs by you or your guests while using the Solution, such as any changes, additions, or deletions.
2.4. You agree to obtain all necessary rights, releases, and consents to allow your or your guests’ data or other information (including any personal information) to be collected, used, and disclosed by Guesty and not take any action that would cause Guesty to become subject to any third-party terms.
2.5. You represent and warrant that the collection, use, and disclosure of your guests’ data will not violate any third-party rights, including intellectual property, privacy, and publicity rights. You further represent and warrant that the collection and use of any personal information or data provided to Guesty comply with all applicable data protection laws, rules, and regulations.
3. Data Privacy
3.1. You acknowledge that your guest data will be shared with applicable authorities as part of compliance with legal obligations.
3.2. Guesty may share your guests’ data provided to us in connection with the Solution with our third-party service providers as needed, and any such sharing or use is performed in accordance with all applicable data privacy laws and with Guesty’s Privacy Policy, which is incorporated into and supplements these Terms.
3.3. You acknowledge that guests’ data reported via the Solution may be subject to local data protection laws. You are solely responsible for obtaining any necessary consent from guests for the collection, processing, and reporting of their data to authorities.
4. Pricing and Payment.
4.1. Monthly Subscription. The monthly charges will be processed in advance on the first day of each calendar month, covering all listings activated to the Solution.
4.2. The fee will be calculated according to the following pricing grid:
| Number of Active Listings | Monthly Subscription |
| 1-50 | $4 per active listing per month |
| 51-500 | $3.5 per active listing per month |
| +500 | $2.5 per active listing per month |
4.3. Adding New Listing/s. In the event you add new listing/s during the current subscription period, you will be billed at the beginning of each month for the pro-rated fee for the number of new listings in the previous month, together with payment for the total number of listings for the following month.
4.4. Deactivating Listing/s or canceling the Solution. You may deactivate listing/s during the current subscription period, and the deactivated listing/s will not incur charges on the next subscription period. Upon cancellation of the Solution, Guesty may charge you for the fees and payments due until the end of the monthly subscription.
Example: If a Customer subscribed with 70 active listings on April 15th, on May 1st, the Customer will be billed as follows:
- Pro-rated charge from April 15th to April 30th: 70 listings x $3.5 x (16/30 days) = $130
- Full charge for May: 70 listings x $3.5 x 30 = $245
- Total of $375
4.5. Automatic Renewal. The monthly subscription plan will automatically renew for the same subscription period unless canceled before renewal.
4.6. All fees are non-refundable once charged, and there will be no credits or refunds for the current billing period. Guesty may increase the fees at any time, at its sole discretion.
4.7. Fees are displayed in USD by default. If a Customer selects a different currency, different usage fees may apply.
5. Other terms.
5.1. Guesty may update these Terms from time to time. Your continued use of the GuestyApp after any updates to these Terms constitutes your acceptance of the updated Terms.
5.2. Guesty’s Terms of Service, Privacy Policy and AI Use Policy are incorporated into and supplement these Terms. If there is any inconsistency between these Terms and the Terms of Service, these Terms will prevail.
5.3. You may contact Guesty with any questions or comments, at Legal@guesty.com.